Windows Update error 0x80070570: The file or directory is corrupted and unreadable
Updated
Cleared for publishing after the automated checks on .
What the code means
Component Store corruption (Windows Update common errors and mitigation)
The file or directory is corrupted and unreadable. (System Error Codes (1300-1699))
Code facts for 0x80070570
| Code as Windows shows it | 0x80070570 |
|---|---|
| Type | Win32 error code |
| Symbolic name | ERROR_FILE_CORRUPT |
| Hexadecimal, 8 digits | 0x80070570 |
| Decimal (unsigned) | 2147943792 |
| Decimal (signed 32-bit) | -2147023504 |
| Severity | failure |
| Facility | 7 FACILITY_WIN32 |
| Windows error number inside this code | 1392 ERROR_FILE_CORRUPT: The file or directory is corrupted and unreadable. |
| Group | Windows Update errors |
Read with care
- Microsoft's troubleshooting page for this code, and the CBS log line it quotes, call it ERROR_FILE_OR_DIRECTORY_CORRUPTED; the System Error Codes list and Microsoft's common Windows Update errors table name Win32 error 1392 ERROR_FILE_CORRUPT. (Troubleshoot Windows Update error 0x80070570, System Error Codes (1300-1699), Windows Update common errors and mitigation)
Code facts: Windows Update common errors and mitigation (Microsoft Learn, CC BY 4.0), checked Nov 14, 2026.
Code facts: System Error Codes (1300-1699) (Microsoft Learn, CC BY 4.0), checked Nov 14, 2026.
Where this error shows up
This code shows up while Windows Update or a Windows upgrade is downloading, installing or setting up.
Applies to
Windows client, Windows Server and Azure virtual machines (as the summary of the Microsoft page says).
These steps come from a Microsoft page written for IT administrators.
5 steps to try, in order
Steps are grouped by the Microsoft page they come from. The page lists only what those pages give; other causes of 0x80070570 are not covered. 2 steps are flagged.
If this page and Microsoft's page differ, follow Microsoft's page.
Microsoft also gives general steps that cover this code: see the general steps in the Windows Update errors group. Each block there says which codes its Microsoft page gives the steps for.
From: Troubleshoot Windows Update error 0x80070570
Source: Troubleshoot Windows Update error 0x80070570 (Microsoft Learn), checked Nov 14, 2026. © Microsoft, licensed under CC BY 4.0. Steps shortened and reworded by PC Driver Update.
Back up first
Written for IT administrators.
Before you troubleshoot, back up the operating system disk; the Microsoft page asks for this first.
Clear the Windows Update download cache
Written for IT administrators.
Can delete dataChanges services or policyIn a Command Prompt run:
net stop wuauserv
net stop bits
rd /s /q %windir%\SoftwareDistribution\Download
net start bits
net start wuauserv
Restart and try again.
Microsoft advises: Back up your personal files before you try these fixes. (Back up and restore with Windows Backup)
Repair the component store
Written for IT administrators.
Run: DISM /Online /Cleanup-Image /RestoreHealth
Restart and try again.
Check system files
Written for IT administrators.
Run: sfc /scannow
After it finishes without errors, restart and try again.
Check the disk
Written for IT administrators.
Changes disksRun: chkdsk C: /f /r
Confirm that you want to scan the operating system disk when the computer restarts, then restart. The tool repairs problems it finds.
After it finishes, restart and try the update again; if it still fails, contact Microsoft Support.
Microsoft advises: Back up your personal files before you try these fixes. (Back up and restore with Windows Backup)
The Microsoft page also has two steps for Azure virtual machines only; they are not listed here.
Stop and get help
If these steps do not fix the problem, or you are not sure about a step, stop and get help from Microsoft Support or from the maker of your PC. Stop at once if the data on this computer is at risk: back up your files first, or ask a professional before you go on.
Dates and review
| Automated checks | first check: ; second check: ; third check: ; fourth check: |
|---|---|
| Microsoft pages read |
|
| Review status | Cleared for publishing after the automated checks on . |